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2011 - Really Making a Difference
Freedom from Terminal Sameness Newsletter - Issue #69 January 2011
In This Issue
News
NPD Quick Tips
Really Making a Difference
How we can Help?
Feedback
Quick Links
A fresh year is upon us, the economy is looking up and there is energizing opportunity in the air. This is an ideal time to jettison the organizational baggage that has been holding back new product execution for a long time. This is the year to eliminate a belief system that supports the ongoing systemic issues that keep cropping up product after product, year after year. This first issue of 2011 will provide some fresh perspective on bringing about positive changes in new product execution for your organization.

Jeff Jorvig
New Product Execution Coach
Items of Interest to New Product Development Teams
Leadership Quote of the month:
"Change is the key that unlocks the door to growth and excitement in any organization. The leader's ability to inspire a 'culture of change' can make or break their success."
-- Mac Anderson
NPD Execution Quick Tip
A Few Thoughts from my Twitter Feed
  1. It takes broad participation, razor sharp focus and true leadership to jettison the organizational baggage that promotes terminal sameness.
  2. Tolerance of systemic NPD execution issues that impact you is really complacency at work. Do not expect merit badges for avoidance.
  3. Too busy to deal with issues outside your perceived circle of influence? So is everyone else. Welcome to terminal sameness!
  4. Achieving real change requires staying the course long enough for a cultural shift to occur. Most raise the flag of defeat far too soon.
  5. A never-ending sense of insane urgency will prevail in organizations that place emphasis on today over improving for tomorrow.
  6. New project management must go beyond the pure tactical to become an agent for change. Being different must be the mantra for modern PM!
  7. The Lean concept of a "Pull" demand for greater efficiency is so terribly violated in new products. It's all push and impact is unknown.
  8. Everyone expects tool/flow upgrades for efficiency improvements. Where's that same expectation on advancing techniques for project delivery?
  9. Yes, there are inefficiencies in product development that make you crazy. How's waiting for someone else to notice and fix them working out for you?
  10. Managers manage within constraints, leaders continuously challenge those self imposed constraints.
     
2011 - Really Making a Difference
Current Situation
Interestingly, there are far more similarities in new product execution issues than there are differences. Most organizations have very similar stories to tell about the frustrations of getting new products from concept to production, as per the business case projections. Requirements closure, scope control (feature creep), cost/schedule overruns and missed revenue targets are some of the typical themes for product development teams.

Another common trait is the inability to effectively address systemic issues such as these. From my perspective the reasons for this include limited focus, a lack of assigning individual ownership, a smokescreen of unavailable funding and a limited understanding of the full financial impact of the current situation. Organizations have latched up and are stuck in a loop of purely addressing issues within functional silos, unable to fully visualize the full New Product Development ecosystem.

The widely used matrix approach has left a huge gap in the ability to address obstacles that span multiple functional boundaries. Collaboration is working well on project specific topics and failing when the subject is more abstract, as in resolving broad coverage systemic execution issues. Get the picture? Take a step back and take a good honest look at what is happening, or actually not happening, when the subject is new product execution.

A common definition of insanity is doing things the same way and expecting different results. How about making 2011 the year of fading insanity by doing things differently, really differently?

Delivering Change in 2011
Enable Graphics to View ImagesThe following concepts outline the typical gaps that I have noted in addressing long term new product execution issues.

Ownership
Solution by committee is ineffective because there is no ownership of the problem. Assign the problem, give this individual the proper cross silo power, set clear objectives and measurement and then get out of the way. This role is not a "in your spare time" activity!

Cost of Current Situation
There MUST be a recurring cost identified with any systemic issue that requires a solution. Failing to identify a cost of staying the same allows the "unavailable funding" smokescreen to continue. If there is not a significant cost then it is simply not a substantial issue, real or perceived.

Involve the Team
Solutions that do not include the team members that are experiencing the full impact of a problem are a just a management band-aid. Never forget that real solutions come from those that are experiencing the pain, not from conference room sessions.

Seek Perspective
Be aware that being too close to the problem will shade objectivity. It's human nature to both knowingly and unknowingly substantiate a position that will have minimal impact on us. Strive to always seek out an objective perspective to keep self-serving motives in check.

Avoid Tool Exclusivity
Tools bring significant advances in productivity. However, don't fall into the trap of assuming that the solution to all systemic issues lies in tools. New product execution strategies must include people management, individual communication and the maintenance of personal objectives.

2011 will be the year of positive change only if you enthusiastically seek it. It is too easy to assume the source of change will originate elsewhere, a common misconception that allows terminal sameness to prevail. That assumption is dangerously easy!

"Have you ever watched a fly bouncing off a window pane, even with an open door a few feet away? Many times the fly keeps crashing into the glass until it finally dies. There are many companies in today's world doing exactly the same thing. They continue down 'today's path,' wearing blinders to the possibility of change... until they die."
-- Mac Anderson

How we can Help
"Providing solutions to the systemic project challenges that quietly steal early revenue opportunity - Put simply, a cure for Terminal Sameness"

If you want new product execution to be significantly better than it has been and are reaching out for solutions, you have found the right place! The sequence to resolution is below:
  1. What do you want to be different in new product execution?
  2. How would a successful implementation of that difference be noticed by the business? What would success look like?
  3. Contact me via email, or phone at 480-442-6730.
     
Feedback
To increase the value of this newsletter for you I would like to hear your comments.
  • What do you like or not like about this newsletter?
  • What subjects would you like to see covered in the future?
  • How is the format?
  • Ask me a question related to new product development and I will anonymously post and answer it here in this section.
Please email me here with any questions, comments or suggestions that will help me better serve my readers. I would enjoy hearing from you.